Legal

Privacy Policy

How we collect, use, and protect your personal information across our AI solutions.

Last updated: November 22, 2025

Table of Contents

Introduction

At Oryx Intelligence, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our AI-powered solutions and services.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, contact us, or use our services. This includes name, email address, phone number, company information, and payment details.

Usage Data

We collect information about how you interact with our services, including AI agent conversations, document processing requests, feature usage, and performance metrics.

Technical Data

We automatically collect technical information such as IP address, browser type, device information, and access logs to ensure service quality and security.

How We Use Your Information

  • To provide, maintain, and improve our AI services
  • To process your documents and analyze data using our AI models
  • To personalize your experience and deliver relevant content
  • To communicate with you about our services and support
  • To ensure security, prevent fraud, and comply with legal obligations
  • To conduct research and develop new AI capabilities
  • To provide analytics and insights to improve our services

Data Sharing & Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

  • With your explicit consent
  • With service providers who assist in operating our services
  • To comply with legal obligations or protect our rights
  • In connection with a business transaction (merger, acquisition, etc.)
  • Anonymized or aggregated data for research and analytics

Data Security

We implement industry-standard security measures including encryption, access controls, regular security audits, and secure data centers to protect your information. Our AI systems are designed with privacy-by-design principles.

Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate data
  • Deletion of your data (where legally required)
  • Restriction of processing
  • Data portability
  • Objection to processing

Cookies & Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes. We implement secure deletion procedures when data is no longer needed.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take immediate steps to delete the information.

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and, where required, sending you an email notification.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@oryxintelligence.com

Address: Oryx Intelligence

Dubai, United Arab Emirates